FAQs

About the Office of Protocol

  • The Office of Protocol serves as the City and County of San Francisco’s primary liaison to the international community. We organize diplomatic visits, foster global partnerships, and ensure that San Francisco remains a welcoming city for international delegations, dignitaries, and cultural exchanges.

  • We collaborate with Consulates, Honorary Consuls, Sister Cities, international organizations, and community leaders to strengthen San Francisco’s global ties.

  • We coordinate and facilitate official visits to San Francisco, including scheduling meetings with city leaders, organizing cultural exchanges, and providing guidance on local customs and practices.

Events and Celebrations

  • The Office of Protocol manages citywide international events, such as National Day celebrations, Sister City anniversaries, and cultural events. We also coordinate large-scale receptions, dinners, and official ceremonies for visiting dignitaries.

  • Most of our events are by invitation only due to limited space and specific guest lists. However, we occasionally host public-facing programs. Follow us on Instagram, X, and Facebook for updates on upcoming events.

  • Our primary focus is on official city engagements and international relations. For private events, we may provide guidance or referrals upon request, but we do not organize them.

Sister Cities Program

  • The Sister Cities Program fosters partnerships between San Francisco and cities worldwide. These relationships promote cultural, educational, and economic exchanges to build understanding and collaboration across borders.

  • San Francisco currently has 19 Sister Cities, including Osaka, Ho Chi Minh City, Paris, and Cork. For a full list and more information about each partnership, visit the Sister Cities page.

  • We welcome community involvement! Contact us at protocolofficesf@gmail.com to learn about volunteer opportunities, cultural events, or partnership projects.

Protocol Services

  • Protocol services include advising on proper etiquette, arranging flag ceremonies, and managing visits by foreign dignitaries. These services are available for official city functions and events aligned with our mission.

  • Yes! Please submit a request at protocolofficesf@gmail.com at least 30 days in advance, and our team will guide you through the process.

  • While we do not offer direct translation services, we can refer you to trusted providers.

General Questions

  • We are in San Francisco City Hall, Room 200.

  • You can reach us via email at protocolofficesf@gmail.com or by phone at 415-554-6143.

  • Follow us on Instagram, X, and Facebook and check our website regularly for news, upcoming events, and highlights.